Refund Policy

Last updated: 29 October 2026

Before launch: Confirm this policy reflects your actual business practice and applicable consumer law. Replace the support email and business details. This editable template is not legal advice.

1. Digital products

Because digital products may be accessed or copied immediately after delivery, change-of-mind refunds may be limited once successful delivery or access has occurred, to the extent permitted by applicable law. This policy does not waive any statutory rights or remedies that apply to your purchase.

2. Payment deducted but order not confirmed

If money appears to have been deducted but the order page does not confirm the payment, do not repeatedly pay. Contact support with the order ID, payment date/time, and transaction reference (never send a UPI PIN, password, or full card details). We will check the payment status with the payment provider.

3. Duplicate or incorrect payment

If you believe you were charged twice or the amount is incorrect, contact support. We will investigate the transaction records and resolve verified errors in line with applicable law and payment-provider procedures.

4. Broken or missing download

If the download link fails, the purchased file is missing, or the file is materially defective, contact us. We will try to restore access, resend the file, or provide an appropriate remedy. If we cannot resolve the issue, we will review the case in line with applicable law.

5. How to request help

Email support@eboora.store with your order ID and a short description of the issue. Please contact us using the same email used at checkout where possible. We aim to reply within one business day, though complex payment investigations may take longer.

6. Contact details

Eboora-Store / legal business name
[Full business address, City, State, PIN, India]

Related pages: Privacy Policy · Terms of Service · Storefront